Effective Date: July 22, 2026
At Kalavaasi, we are committed to providing a secure, convenient, and hassle-free payment experience for all our customers.
We accept the following payment options:
Credit Cards (Visa, MasterCard, RuPay, American Express*)
Debit Cards
UPI (Google Pay, PhonePe, Paytm, BHIM, and other UPI apps)
Net Banking
Digital Wallets (where available)
Cash on Delivery (COD) (available for selected locations and eligible orders)
Note: Payment methods may vary depending on your location and order value.
Your payment security is our priority.
All online payments are processed through secure and trusted payment gateways.
Your payment information is encrypted using industry-standard SSL (Secure Socket Layer) technology.
Kalavaasi does not store your credit/debit card details or CVV information on our servers.
For Prepaid Orders, your order will be confirmed only after successful payment authorization.
For Cash on Delivery (COD) orders, confirmation may be subject to service availability and verification.
Once your order is confirmed, you will receive an order confirmation email and/or SMS with your order details.
If your payment fails but the amount has been deducted from your account:
Please wait for 24–48 hours, as banks may take time to update the transaction status.
If the payment is successful, your order will be confirmed automatically.
If the payment fails, the deducted amount is generally reversed by your bank or payment provider within their standard processing time.
If the issue persists, please contact our customer support with your payment details.
Refunds, where applicable, will be processed:
To the original payment method used during checkout.
Within 5–7 business days after approval.
The time taken for the refund to reflect in your account depends on your bank or payment provider.
For complete details, please refer to our Refund, Return & Exchange Policy.
Cash on Delivery is available for eligible PIN codes.
Please note:
COD availability depends on your delivery location.
Additional COD charges may apply, if mentioned during checkout.
We reserve the right to disable COD for certain orders based on order value, delivery location, or previous order history.
All prices displayed on the website are in Indian Rupees (INR).
Prices are inclusive of applicable taxes unless stated otherwise.
Kalavaasi reserves the right to update product prices, offers, and discounts at any time without prior notice.
If you experience any payment-related issues, please contact us with the following details:
Order ID
Transaction ID (if available)
Registered Email Address
Registered Mobile Number
Screenshot of the payment confirmation (if applicable)
Kalavaasi Customer Support
Email: Kalavaasi@gmail.com
Website: https://kalavaasi.com
Please ensure all payment details are entered correctly before completing your purchase.
Never share your OTP, CVV, PIN, or banking credentials with anyone, including individuals claiming to represent Kalavaasi.
If you suspect any unauthorized transaction, contact your bank immediately and inform our customer support team.