Here are answers to the most common questions about shopping, orders, and our brand. If your question isn’t listed here, feel free to contact us directly.
How can I place an order on Kalavaasi?
You can place an order directly on our website by selecting your products, adding them to the cart, and completing the checkout process with your preferred payment method.
What payment methods do you accept?
We accept Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD) for select locations. Please refer to our [Payment Policy]() for detailed information.
How long will it take to receive my order?
Delivery times depend on your location:
Metro Cities: 3–5 business days
Other Locations: 5–8 business days
Shipping delays may occur due to courier issues or unforeseen events. Please see our [Shipping & Delivery Policy]() for details.
Can I cancel my order?
Yes, orders can be cancelled within 24 hours before shipment. Once dispatched, cancellation is not possible. For more details, see our [Refund & Return Policy]().
What if I receive a damaged or wrong product?
If your product is defective, damaged, or incorrect, please contact us within 48 hours of delivery with a photo or video proof. We will arrange a replacement or refund as per our [Refund & Return Policy]().
How do I track my order?
After your order is shipped, you will receive a tracking link via email or SMS. You can also track orders through the “My Orders” section on your account.
Do you offer international shipping?
Currently, we only ship within India. International shipping will be introduced soon.
How can I become an affiliate or collaborate with Kalavaasi?
For collaborations, please contact us at [kalavaasi@gmail.com](mailto:kalavaasi@gmail.com) with your proposal or portfolio.
To join our affiliate program, register through our Affiliate Program page. Approved members will get a unique referral link and commission structure.
Are your products authentic and original?
Yes! All Kalavaasi products are designed and manufactured in-house, reflecting authentic Indian-origin streetwear style.
How do I contact customer support?
You can reach us anytime:
📍 Address: Kalavaasi By VD. Enterprise, Shivamnagar Samroli, House No. 2674, Thala Ambheta Road, Navsari-396521, Gujarat
