Frequently Asked Questions

Browse the Kalavaasi website, choose your desired product and size, add the product to your cart and proceed to checkout. Enter your delivery details, select an available payment method and complete your order.

After successfully placing an order, you may receive an order confirmation through the contact details provided during checkout. Please keep your Order ID for future reference.

Please contact Kalavaasi support as soon as possible if you need to make a change. Changes may not be possible once the order has entered processing or shipping.

Kalavaasi provides delivery services to eligible locations in India. Availability may depend on the delivery address and logistics coverage.

Once your order has been shipped, tracking details may be provided through the applicable shipping or order communication. You can also contact support with your Order ID.

Delivery times can occasionally be affected by logistics conditions, weather, holidays or other circumstances. If your order appears significantly delayed, please contact Kalavaasi support with your Order ID.

Available payment options may include UPI, credit cards, debit cards, net banking, mobile wallets and Cash on Delivery on selected products and eligible locations.

If a payment fails, please check your payment details and try again using an available payment method. If money has been deducted but your order is not confirmed, contact Kalavaasi support with the relevant transaction information.

Cash on Delivery may be available for selected products and eligible delivery locations. The available payment options will be displayed during checkout.

Returns are subject to the Kalavaasi Refund & Return Policy. Eligibility depends on the reason for return and the condition of the product.

Contact Kalavaasi support as soon as possible with your Order ID and clear photographs or videos of the issue. The request will be reviewed according to the applicable Return & Refund Policy.

An order may be cancelled before it is shipped, subject to the Kalavaasi Cancellation Policy. Once the order has been shipped, cancellation may no longer be available.

Approved refunds are processed according to the applicable Kalavaasi Refund & Return Policy and payment provider processing timelines.

Please refer to the size chart provided on the individual product page before placing your order. For the best fit, compare the measurements with a similar garment you already own.

Product colours may appear slightly different depending on your device screen, lighting conditions, photography and other factors.

Follow the washing and care instructions provided on the product page and/or garment label for the specific product.

Account requirements may vary depending on the checkout process and website configuration. Follow the instructions shown during checkout.

Kalavaasi takes reasonable measures to protect personal information. Please review our Privacy Policy for more information about how personal data is collected and handled.

Influencers, content creators, photographers, artists, designers, musicians, brands and other creatives can submit a collaboration enquiry through the relevant Kalavaasi collaboration channel.

Yes. Eligible creators, influencers and individuals may apply to participate in the Kalavaasi Affiliate Program, subject to approval and the applicable Affiliate Program Policy.

Submit the affiliate registration form through the Kalavaasi website. Approved affiliates may receive a unique referral link or promotional code according to the Affiliate Program terms.