Shipping and Delivery Policy
Kalavaasi Shipping and Delivery Policy
1. Shipping Destinations: Kalavaasi is pleased to offer shipping services to customers within India and around the world. For international orders, please note that customs duties and taxes may apply and are the responsibility of the recipient.
2. Order Processing Time: Orders placed on our website will be processed within 1-2 business days. Once your order is dispatched, you will receive a confirmation email with tracking information.
3. Shipping Methods and Timeframes: We offer several shipping options to cater to your needs:
- Standard Shipping: Estimated delivery within 5-7 business days within India.
- Express Shipping: Estimated delivery within 2-3 business days within India.
- International Shipping: Delivery times vary by destination and shipping method. Please contact our customer support for specific details regarding international shipping times.
4. Shipping Charges: Shipping charges are calculated based on the weight of your order and the shipping method selected. For orders above a certain amount, we offer free standard shipping within India. The shipping charges, if applicable, will be displayed during the checkout process.
5. Tracking Your Order: Once your order has been dispatched, you will receive an email with a tracking number and a link to track your package’s progress. Please note that it may take up to 24 hours for the tracking information to become available.
6. Delivery Issues: If you experience any issues with the delivery of your order, please contact our customer support team immediately at [Customer Support Email] or [Customer Support Phone Number]. We will work closely with our shipping partners to resolve the issue promptly.
7. Delays and Force Majeure: While we strive to deliver your orders within the specified timeframes, please note that unforeseen circumstances such as natural disasters, customs delays, or other factors beyond our control may cause delays. In such cases, we appreciate your understanding and patience.
8. Holiday Shipping: During peak seasons and holidays, please anticipate potential shipping delays due to high order volumes and carrier congestion. We recommend placing your orders in advance to ensure timely delivery.
9. Address Accuracy: Please ensure that your shipping address is accurate and complete to avoid delivery issues. We are not responsible for orders delivered to incorrect or undeliverable addresses provided by the customer.
At Kalavaasi, we are committed to providing you with a seamless and reliable shopping experience. If you have any further questions or concerns about our shipping and delivery policies, please do not hesitate to contact our customer support team.
Thank you for choosing Kalavaasi for your fashion needs. We appreciate your business!