Payment Policy
Simple, secure and transparent payment information for your Kalavaasi shopping experience.
At Kalavaasi, we aim to provide a convenient and secure checkout experience. This Payment Policy explains the payment methods accepted by Kalavaasi, payment processing, order confirmation, payment security and issues relating to unsuccessful transactions.
01 Accepted Payment Methods
Depending on product, location and availability, Kalavaasi may accept the following payment methods:
UPI Payments
Pay securely using supported UPI applications and payment services.
Credit & Debit Cards
Supported credit and debit cards may be used during checkout.
Net Banking
Customers may pay using supported online banking services.
Mobile Wallets
Supported mobile wallet payment options may be available at checkout.
Cash on Delivery
COD may be available for selected products, locations and orders.
02 Payment & Order Confirmation
An order is generally confirmed after successful payment authorization or confirmation of the selected payment method.
Checkout
Select your products and proceed to checkout.
Payment
Choose an available payment method.
Verification
Payment authorization is processed by the applicable payment provider.
Confirmation
Order confirmation is provided after successful processing.
03 Payment Security
Kalavaasi takes reasonable measures to protect payment and transaction information during the checkout process.
Your Payment Information
- Payments are processed through applicable payment gateways or financial service providers.
- Kalavaasi does not store customers' complete credit or debit card numbers on its own systems.
- Customers should use only trusted devices and secure internet connections when making payments.
- Never share your UPI PIN, OTP, CVV, password or other confidential payment credentials with anyone.
04 Failed or Unsuccessful Payments
Sometimes a payment may fail because of banking, payment gateway, network, authentication or other technical issues.
- If your payment fails, please check your bank or payment application for the transaction status.
- Do not repeatedly make payments if your bank shows that the amount has already been debited.
- If an amount has been debited but your order was not confirmed, contact Kalavaasi support with the relevant transaction details.
- The payment provider or bank may require additional time to reverse or settle a failed transaction.
05 Duplicate Payments
If you believe that you have been charged more than once for the same order, please contact Kalavaasi support with your Order ID and transaction details.
The transaction will be reviewed and any applicable duplicate payment resolution will be processed after verification.
06 Cash on Delivery
Cash on Delivery (COD) may be available for selected products, locations and orders.
- COD availability is determined during checkout.
- COD may not be available for every PIN code or product.
- Additional COD-related conditions may apply to certain orders.
- Customers should be prepared to make the applicable payment when the order is delivered.
07 Refunds
Where a refund is approved under the applicable Kalavaasi policy, the refund will generally be processed to the original payment method, where applicable.
Refund processing time may depend on the payment gateway, bank, card issuer or other financial institution.
08 Payment Verification
Kalavaasi may verify payment and order information before processing an order.
Orders may be delayed, placed on hold or cancelled where payment information cannot be verified or where a transaction appears unauthorized or suspicious.
Transaction Safety
Kalavaasi will not ask customers to disclose confidential credentials such as UPI PINs, OTPs, CVVs or account passwords through unsolicited calls, messages or emails.
09 Pricing & Final Payment Amount
The applicable product price, discounts and other applicable charges will be displayed during checkout before the order is submitted.
Customers should review the final order summary carefully before completing payment.
10 Policy Updates
Kalavaasi may update this Payment Policy from time to time to reflect changes in payment methods, technology, operations or applicable requirements.
The latest version of this policy will be published on this page with the applicable effective date.
11 Contact Us
For questions regarding payments, failed transactions, duplicate charges or refunds, please contact the Kalavaasi support team.
kalavaasi@gmail.com
+91 9601773044
kalavaasi.com
Kalavaasi By VD. Enterprise
Shivamnagar Samroli, House No. 2674,
Thala Ambheta Road,
Navsari-396521, Gujarat, India